The type of emergency. (i.e. status epilpeticus or an injury due to a seizure)
Your name
The address or location and main intersection
The telephone number you are calling from
Remember, an emergency call (911) from a pay phone is free
Before the ambulance arrives
Be aware of anything which could cause further injury. Put out any fires. Turn off or remove exposed sources of electricity. Warn oncoming traffic.
Remove the person in need from smoke, water, or poison gas. Generally, do not move the patient unless life is threatened.
Do not try to perform standard first aid for injuries such as burns and broken bones, unless you are certified to do so. Ask the 911 operator for assistance.
Clear a path to the patient: move furniture and unlock doors.
Have someone ready to meet the ambulance, if possible.
Be sure your house number is clearly visible from the street and turn on the outside lights at night.
If you live in an apartment, try to meet the ambulance at the lobby door and have the elevator ready.
Remember: emergency personnel must find you in order to help you.
When the ambulance arrives
STAY CALM - give clear information. You may want to write the information on a piece of paper.
Be prepared to answer the following questions related to the patient's condition:
- consciousness
- breathing
- bleeding
- how long the seizure lasted
- changes in seizure activity
- seizure type
- injuries
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